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  3. Frequently Asked Question

If I relocate during my lease, can I get a refund?

No. As of right now the cost of coverage is paid upfront and on an annual basis. Once the guarantee is activated you will not receive a partial refund. However, you can speak with your landlord and have the renewal canceled for the following billing date the year following. Please note that your landlord can request the cancelation through the client portal on our website.