How long do I have to wait for a reply?

As soon as we receive a tenant’s guarantee application, we process it immediately. However, the response time depends on the parties involved in reviewing the application.

As a first step, we need to send the application to the landlord, who will confirm whether the address of the dwelling and the value of the guarantee is correct.

If all the information is correct, we send the file to a credit reporting agency. Our decision is rendered only after we receive the credit report.

You can track the status of your guarantee application at any time in the Client Zone.